Offer 24/7 Service with Tenant Portals

City Properties Tenant Portals software provide your customers instant access to their accounts anytime, anywhere. Save time, reduce paper waste and eliminate unnecessary headaches by offering tenants 24/7 access to powerful self-service tools

• Track and Record Conversations

  Tenant Portal allow them to communicate with management staff when they have questions. Don’t risk losing important communications in your email inbox or on hand written notes. City Properties Tenant Portals allow the Tenants to communicate with our management staff from one centralized location that’s available to them from any web browser or Internet enabled smart phone. Both tenants and management staff will automatically be notified via email when new comments are added to a conversation stream.

• Get Paid Faster

  Tenants can check their balance, pay rent online by credit card, all from the convenience of an internet connected desktop or mobile device. These online payments are completely integrated with City Properties’s tenant ledger with no required double entry of data. City Properties will even automatically notify your tenants via email notification when their rent is past due! Now that’s smart.

• Offer the Convenience of Online Service Request

  Research shows that one of the primary reasons that tenants look for a new home at lease renewal is the quality of services provided by management. City Properties allows you to deliver world-class customer service where tenants can submit service requests, check their status and converse with management staff anytime, anywhere..

• Share Documents Online

  City Properties Tenant Portal Save time chasing down documents to share with our tenants by simply publishing them in your secure Tenant Portal. Share everything from a copy of their signed lease agreement, letters, notices, and photos related to work orders. It’s simple, totally integrated and will save time and money Both Tenant and Management.

Tenant Login